Privacy Policy
Last updated: October 11, 2026
This Privacy Policy explains how Semicolon Marketing LTD (“Semicolon Marketing”, “we”, “us” or “our”) collects, uses and protects personal information when you visit semicolon.live, submit a form, book a consultation, or communicate with us by text message (SMS), Instagram, Facebook Messenger, email or phone.
Who we are
Semicolon Marketing LTD is a digital marketing agency based at 1202 Harwood St, Vancouver, BC V6E 1S3, Canada. Website: https://semicolon.live. Contact: info@semicolon.live, +1 778 726 1911 or +1 604 600 6617.
Information we collect
- Contact details you give us: name, phone number, email address, business name, website and the services you are interested in.
- Messages: the content of messages you send us by SMS, Instagram, Facebook Messenger, email or phone, including replies from our automated assistant and our team.
- Technical data: IP address, browser type, pages visited and cookies.
How we use your information
- To respond to your request, schedule consultations, and send confirmations and reminders.
- To provide the services you request and send service updates.
- If you separately agree, to send marketing and promotional messages.
- To improve our website, keep systems secure and meet legal obligations.
Text messaging (SMS) and mobile information
When you check the consent box on our booking or contact form, or send us a text message first, you agree to receive text messages from Semicolon Marketing LTD. Non-marketing messages relate to your consultation or request. Marketing messages are sent only if you check the separate marketing consent box.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out. Reply HELP for help, or contact info@semicolon.live or +1 778 726 1911.
- Consent to text messages is not a condition of buying any service.
- We do not sell, rent or share mobile phone numbers or SMS opt-in/consent data with third parties or affiliates for their marketing or promotional purposes.
Our SMS consent flow is shown at https://semicolon.live/sms-opt-in/.
Who we share information with
Only with service providers that process it on our behalf (customer-relationship and messaging platform HighLevel / LeadConnector, email, scheduling and meeting tools, hosting, and analytics such as Google and Meta), or where required by law.
Cookies and analytics
Our website uses cookies to operate and measure traffic. You can control cookies in your browser settings.
How long we keep information
As long as needed for the purposes above and to meet legal, accounting and contractual requirements.
Your choices and rights
You may ask to access, correct or delete your personal information, or withdraw consent, by contacting info@semicolon.live. Reply STOP to unsubscribe from texts.
Security
We use reasonable measures to protect personal information; no method is completely secure.
Changes
We may update this policy; the date above shows the last change.
Contact us
Semicolon Marketing LTD, 1202 Harwood St, Vancouver, BC V6E 1S3, Canada. info@semicolon.live, +1 778 726 1911 or +1 604 600 6617.